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Privacy Policy
PURPOSE OF THIS PRIVACY POLICY
Turn One Inc. respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
IMPORTANT INFORMATION AND WHO WE ARE
Purpose of this privacy policy
This privacy policy aims to give you information on how Turn One Inc. collects and processes your personal data through your use of this website, including any data you may provide through this website when you subscribe OR purchase a product or service OR take part in a competition.
This website is not intended for children and we do not knowingly collect data relating to children.
Contact details
If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:
Full name of legal entity: Turn One Inc.
Email address: support@turnone.io
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
WE COLLECT THE FOLLOWING TYPES OF INFORMATION
Information you provide to us directly: when you register for an account via email, we collect your full name, password, and email address.
Technical information we collect:
Any use of Turn One Inc. website and/or software may result in the collection of technical information such as your computer’s IP address, mobile device identifier, meta data, operating system, browser name/version, the referring web page, requested page; such information is used to help us understand the overall usage pattern of our website and software.
We also use third-party analytics tools to help us measure how you use our website. These tools collect information sent by your device or our Service, including how you like to use our software and website which can help us in improving our Service. Turn One Inc. may invite you to provide information through feedback on features on our website or software; we may send out email inviting feedback or offering products and services; or we may ask you for information concerning support of our products or services. Your response to these communications may require you to submit personal information and opinions.HOW WE USE YOUR INFORMATION
We may use information that we receive to:
Help you efficiently access your information after you sign in Remember information so you will not have to re-enter it during your visit or the next time you visit the ServiceProvide personalized content and information to you and others, which could include online ads or other forms of marketingProvide, improve, test, and monitor the effectiveness of our ServiceDevelop and test new products and featuresMonitor metrics such as total number of visitors, traffic, and demographic patternsDiagnose or fix technology problems Automatically update Turn One Inc. application on your deviceWe have set out below, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out below.
Purpose/Activity:
To register you as a new customer
To process and deliver your order including:
(a) Manage payments, fees, and charges
(b) Collect and recover money owed to us
To manage our relationship with you which will include:(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey To enable you to partake in a prize draw, competition or complete a surveyTo administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to youTo use data analytics to improve our website, products/services, marketing, customer relationships and experiencesTo make suggestions and recommendations to you about goods or services that may be of interest to youType of data
Identity, contact, transaction, marketing and communications, identity, profile, usage, technicalLawful basis for processing including basis of legitimate interest
Performance of a contract with youNecessary for our legitimate interests (to recover debts due to us)Necessary to comply with a legal obligationNecessary for our legitimate interests (to keep our records updated and to study how customers use our products/services, to study how customers use our products/services, to develop them and grow our business)Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)Necessary for our legitimate interests (to develop our products/services and grow our business)
PURPOSE OF USING YOUR INFORMATION
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.
Third-party marketing
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
Opting out You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
SHARING OF YOUR INFORMATION
We will not rent or sell your information to third parties outside of Turn One Inc. without your consent, except as noted in this Policy. Parties with whom we may share your information:
We may share User Content not personal information with potential business partners, service providers as a way of improving our service and providing relevant content. This will be done under confidentiality terms.We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.
We may be required to disclose your information without your prior consent by law for the following reasons:Comply with law or legal processProtect and defend our rights and property, or the rights and property of a third partyProtect us against misuse or unauthorized use of any of Content HQs LLC products, software, services, or other proprietary materialsPrevent death or imminent bodily harm. prevent and address fraud and other illegal activity
HOW WE STORE YOUR INFORMATION
Storage and Processing:
We use commercially reasonable precautions to help keep your personal information safe and stored securely. However, we cannot ensure the security of any information you transmit to Turn One Inc. or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Turn One Inc., at all times.Your privacy settings may also be affected by changes to the social media services in which you connect to. We are not responsible for the functionality, privacy, or security measures of any other organization. Following termination or deactivation of your account, Turn One Inc., its Affiliates, or its Service Providers may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes. Email our support to know about deleting your account team support@turnone.io.
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